tk9997 Privacy Policy

This Privacy Policy ("Policy") sets out the terms governing the handling of personal information between the organisation operating the tk9997 platform ("tk9997", "we", "us") and its users ("you", "your"). By using the tk9997 website (tk9997.cam) and all related services, you are considered to have given your consent to the terms of this Privacy Policy.

We are committed to providing a safe, transparent, and trustworthy service for users in Bangladesh. Your personal information is extremely important to us, and we handle it with the highest level of security.

When you register and use services on tk9997, we may collect the following types of information:

2.1 Identity Information

• Full name (in Bengali or English)
• Date of birth (for age verification — accounts are only provided to individuals aged 21 and above)
• National ID card or passport number (when identity verification is required)
• Photo (for KYC verification)

2.2 Contact Information

• Mobile phone number
• Email address
• Residential address (where applicable)

2.3 Financial Information

• bKash, Nagad, or Rocket account number (for transactions)
• Bank account details (for bank transfers)
• Deposit and withdrawal history
• Transaction amounts and dates

2.4 Technical Information

• IP address and device identifier
• Browser type and version
• Operating system information
• Information obtained from cookies and web beacons
• Site usage duration and navigation patterns

tk9997 collects your information in the following ways:

• Information provided directly by filling in registration forms
• Documents submitted during the account verification process
• Financial information automatically recorded through deposit and withdrawal transactions
• Technical information collected via cookies and tracking technologies when you access the site
• Information you provide when contacting us via live chat support or email
• Data automatically generated from gaming and betting activity

We use the information collected for the following legitimate purposes:

tk9997 follows industry-standard security practices to protect your personal information. The key pillars of our security measures are as follows:

• SSL Encryption: All information transmitted on the site is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored in secure, controlled data centres.
• Access Controls: Only authorised personnel can access your information.
• Regular Security Reviews: The platform's security is regularly tested and updated.
• Password Hashing: Passwords are never stored directly; advanced hashing methods are used.

5.1 Data Retention Period

Your information is generally retained for as long as your account is active, and for a specified period after account closure in accordance with applicable legal obligations. Records of financial transactions must be retained for an extended period in compliance with anti-money laundering regulations.

tk9997 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:

• Payment Processors: When required to complete financial transactions via bKash, Nagad, Rocket, or bank.
• Identity Verification Services: To trusted verification providers for the KYC process.
• Legal Obligations: To comply with court orders, government investigations, or applicable law.
• Fraud Prevention: To assist relevant authorities in investigating fraudulent activity.
• Technology Partners: Service providers engaged in the technical operation of the site, who are bound by strict confidentiality agreements.

These third parties receive only the information necessary for their specific task and are required to comply with our privacy standards.

tk9997 uses cookies and similar technologies to improve your browsing experience. Cookies are small text files stored on your device.

7.1 Types of Cookies We Use

• Essential Cookies: Essential for the site to function correctly; used to maintain login sessions.
• Functional Cookies: Help remember your preferences and settings.
• Analytics Cookies: Monitor site usage to help improve the service.
• Security Cookies: Help detect and prevent fraud.

7.2 Cookie Controls

You can disable cookies by changing your browser settings. However, disabling certain essential cookies may limit the functionality of the site and may disrupt the login process.

As a user of the tk9997 platform, you have the following rights over your own information:

• Right of Access: You may request to know what information we hold about you.
• Right to Rectification: You have the right to request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you may request deletion of your personal information, though some information may need to be retained due to legal obligations.
• Right to Restrict Processing: In certain circumstances you may request that processing of your information be limited.
• Right to Withdraw Consent: You may withdraw consent given for marketing communications at any time.
• Right to Lodge a Complaint: You may raise any privacy-related complaint directly with our support team.

The tk9997 platform is strictly for individuals aged 21 and above only. We do not knowingly collect or process information from any individual under the age of 21.

An age verification process is followed at the time of registration. If we become aware that a minor has created an account, we will close that account immediately and delete the associated information.

tk9997 may update this Privacy Policy from time to time. The policy may be revised due to service improvements, legal changes, or business needs.

• For significant changes, you will be notified via your registered email or through a platform notification.
• Continuing to use the platform after an updated policy is published will be considered as consent to the new policy.
• If a previous version of the policy is requested, we will provide it to the best of our ability.
• The "Last Updated" date at the top of this page always indicates the most recent version.

With the aim of ensuring your protection, tk9997 may monitor your activity data to operate responsible gaming programmes. This information is used to:

• Identify potentially problematic gambling behaviour at an early stage.
• Allow users to voluntarily set limits or take a break.
• Provide responsible gaming resources and support.
• Implement and maintain self-exclusion requests.

To learn more about responsible gaming, visit our Responsible Gaming page.